Blocked Drain FAQs Arana Hills

The cause comes first. Once the plumber knows what is actually blocking the line, you get a fixed upfront price in writing, and the work only starts after you say yes to it.

Pay by card or EFTPOS on the day, once the line is running freely and you have seen the result yourself. There is nothing to arrange beforehand and no invoice arriving later.

Then the price changes before the work does. The plumber stops, explains what the camera picked up and agrees the new figure with you before another tool comes out of the van.

No. Every job is priced as a whole, which is why finding the cause happens first. An hourly meter would punish the trickier blockages and reward the easy ones, so we do not work that way.

Usually, yes. Jet blasting or an electric eel through an existing access point shifts most blockages. A trench only enters the conversation when inspection shows the pipe itself is cracked, collapsed or split by roots.

It helps if someone can point out the affected fixtures and any overflow spot, but a good description over the phone covers most of it. Secure pets and an unlocked gate are the practical essentials.

Age, mostly. The sewer lines date from the 1970s, and the glazed clay of that era came in short sections with a joint every metre or so. Fifty years on, those joints are where roots and silt get in.

They do. Trees along the creeks, the golf links and the Bunyaville forest edge all push roots towards moisture, and a pipe joint is the easiest entry point. Periodic cleaning trims early intrusions back before they wedge solid.

Water gathers speed going downhill, then the solids it carries drop out where the run levels off near the boundary trap. That is why the trouble often shows at the low end of the lot, and inspection confirms the spot.

Every stormwater line on these slopes drains towards Cabbage Tree Creek or Kedron Brook, and both rise fast. A grate already half full of silt cannot keep pace, so clearing the lines before summer is the smart move.

Your responsibility runs from each fixture out to the connection at Unitywater's main, and that stretch is ours to clear for you. A choke in the street main itself belongs to the authority, so ring them first for boundary overflow.

It can. The original Camden Park blocks were sold without sewers, so a few of the oldest yards still hold a tank no map records. A camera with a locator finds one before any digging starts, which avoids a costly surprise.